The Frederick E. Berry Library at Salem State University is seeking a temporary part-time Help Desk Evening Supervisor. This individual will assist library patrons, supervise student employees, and oversee the evening operations of the library facility. The individual must be able to work at least 20, but no more than 29 hours per week. This is a temporary contracted position that will go until… June 2, 2025, but the position has the potential for renewal.
Ensure the safe and efficient closing of the library
Supervise student Help Desk employees and assigning tasks
Answer patron informational and directional questions in person and via phone; direct patrons to appropriate resource areas
Resolve customer service issues and report security concerns
Sort and prepare returned materials for shelving and oversee the work of student employees who shelve library materials
Assist in collecting statistical information
Confer and consult with Campus Police to maintain security of the facility during evening hours
Other duties as assigned
Required Qualifications
Previous experience working in positions that require attention to detail and excellent customer service skills
Must be self-motivated and highly responsible, with the ability to work successfully with minimal supervision
Ability to deal politely and tactfully with students, staff, faculty, and public patrons
Ability to develop the skills required to supervise student employees
Must be able to commit to evening and weekend availability
Preferred Qualifications
Previous supervisory experience preferred
Experience in libraries, bookstores, or retail establishments a plus
Desktop, laptop, and office equipment troubleshooting
Application Instructions
Please apply online and attach a resume and cover letter. Application review will begin immediately and continue until an adequate pool is developed.
Employment is contingent upon a completed background and CORI check satisfactory to the university
Working Conditions
This is an in person position with on-campus, in-person responsibilities which may require regular work on evenings and weekends.
Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email [email protected].
Please note Contracted positions are part-time and non-benefitted. All candidates must have legal authorization to work in the United States. Contracted positions are not eligible for H1B Visa sponsorship.
EEO Statement
Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply
To apply for this job please visit topsiksha.com.
