Employer Industry: Healthcare Services
Why consider this job opportunity…
– Salary up to $32.55 per hour
– Comprehensive benefits package including 401k contribution and equity stock purchase
– Opportunities for career advancement and professional development
– Flexibility to work remotely from anywhere within the U.S.
– 14 weeks of paid training to support your success in the role
– Supportive and inclusive company culture focused on health equity
What to Expect (Job Responsibilities):
– Serve as the advocate for providers by demonstrating accountability and ownership to resolve issues
– Provide support to healthcare professionals via phone and chat, addressing inquiries on benefits, eligibility, billing, and clinical authorizations
– Research and resolve complex prior authorization and claim issues to prevent repeat calls and provider dissatisfaction
– Collaborate with internal partners to ensure timely communication and resolution of provider issues
– Navigate multiple systems efficiently to extract necessary information for issue resolution
What is Required (Qualifications):
– High School Diploma/GED or equivalent work experience
– Must be 18 years of age or older
– 1+ years of customer service experience with strong problem-solving skills
– Proficiency in computer and Windows PC applications, with the ability to learn new systems
– Ability to type at a speed of 35-40+ WPM with 90% accuracy
How to Stand Out (Preferred Qualifications):
– Prior healthcare experience and familiarity with healthcare terminology
– Experience in a call center or customer service environment using phones and computers as primary tools
#HealthcareServices #CustomerSupport #RemoteWork #CareerAdvancement #InclusiveWorkplace
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
To apply for this job please visit topsiksha.com.
