Job Description:
Coca-Cola is seeking a detail-oriented and adaptable Account Support Representative to join our team in New York City, New York. As a remote employee, you will be responsible for providing support to our account management team, ensuring that our clients receive the highest level of service and satisfaction. This part-time position is at the Associate level and requires at least… 2 years of experience in a similar role.
Responsibilities:
– Communicate with clients via phone and email to address any inquiries or concerns
– Assist the account management team with preparing and sending client invoices
– Update and maintain client account information in our CRM system
– Coordinate with various departments to ensure timely and accurate delivery of products
– Monitor client accounts for any issues or discrepancies and work to resolve them promptly
– Provide administrative support to the account management team as needed
– Proactively identify opportunities for upselling or cross-selling products to clients
Requirements:
– 2 years of experience in a customer service or account support role
– Strong negotiation skills and attention to detail
– Ability to adapt to changing priorities and work effectively in a remote setting
– Resourceful problem-solver with excellent communication skills
– Proficiency in Microsoft Office Suite and CRM software
– Bachelor’s degree in Business Administration or related field preferred
Personality traits:
– Adaptable
– Resourceful
Soft skills:
– Negotiation
– Attention to detail
Benefits:
– Free food
– Vision insurance
– Relocation allowance
Working environment:
We are committed to environmental responsibility and sustainable practices. Our team values diversity and inclusivity in the workplace.
Deadline to apply: July 7, 2024
Equal Opportunity Statement:
Coca-Cola is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Account Support Representative – Remote Work posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs
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